Organizations expend enormous time and resources in managing documents and critical business information. Access to customer information in a timely and secure manner could mean the difference between success and failure.
According to an IDC study, companies could spend as much as 15% of their time in document management. Also, 85% of the organizations need help with their record management function - a function that is continuously escalating out of control.
Gartner Group estimates that knowledge workers spend 20 -30% of their time on document related tasks. Further 80% - 95% of business critical information is stored in physical documents. Document mis-management will cost companies 40% to 60% of labor time, 30 -40% of labor cost and 12 to 15% of overall revenues.